I was invited by the Digital Integration Practice at IBM to design a new API aimed at revolutionizing the banking experience in Europe, with a specific focus on the millennial generation. It was an exciting opportunity as there were few constraints, allowing for innovation in creating a new, enjoyable, and user-friendly banking experience.I undertook the challenging task of researching European young people and their motivations. To accomplish this, I followed a process that involved taking notes about existing IBM technologies and exploring how they could be incorporated into an API structure. I created a new interaction structure for the app and developed an intriguing branding idea that formed the core of the customer experience.Throughout the process, I remained focused on the customer and their needs. The following images illustrate how I progressed from the original problem statement to the final solution.